• Which kind of services do you offer ?
• Apart from International Internet access what else do I get ?
• What is the iberPass Global Roaming Assistant service and account ?
• How do I get started ?
• Do you provide Wi-Fi and broadband connections ?
• Can I use my current E-Mail program anywhere ?
• What is your software for?
• Are Airports and Hotels mostly covered ?
• Why should a Corporate choose us ?

• What are your rates ?
• Is there any monthly fee ?
• Do I have to pay for the phone calls ?
• What is the Startup Balance ?
• Will I receive an invoice for my monthly usage ?

• What operative systems are supported ?
• What types of connections (access method) do you provide ?
• Where can I find local access points ?
• Can I send and receive Email from Outlook or any other Mail program ?
• Do you provide Global SMTP server ?
• How do I find the correct number or Wi-Fi hotspot when I'm traveling ?
• Can I use my mobile phone to connect?
• Can I use the iberPass Global Roaming Mobile Assistant for secure access to my corporate network ?
• Do I need special power plugs or phone jacks when I travel ?
• What shall I do before a business trip ?

Which kind of services do you offer? - Back to top

We deliver first quality connections to Internet in 150 countries for business travelers. With our services the IberPass Global Roaming Mobile Assistant will also allow you to be able to send and receive your emails from your current email account and program or get a secure connection (VPN) to your office server when traveling. More information about our services.

Apart from International Internet access what else do I get ? - Back to top

The iberPass Global Roaming Mobile Assistant offers you more than a reliable international Internet connection. It also includes SMTP, 24x7 technical support, SMS, personal calendar, billing management capabilities, webmail and more.

What is the iberPass Global Roaming Mobile Assistant service and account ? - Back to top

The international access account provides easy dial-up access to the Internet from more than 30,000 points of presence (POPs) in 150 countries around the access points. This service is enabled using the networks of top-tier network access providers throughout the world, and through our centralized clearinghouse and settlement system. With the iberPass International Access Account, individual and corporate users can access the web, corporate data, read and send email from anywhere in the world with a local telephone call, Toll-Free, Wi-Fi or Broadband connection, gaining significant cost savings over solutions requiring internal modem banks, long-distance or toll-free connection charges, multiple ISP accounts.

How do I get started ? - Back to top

You just have to Sign-Up on line through a secured encrypted connection. You will be ask to add funds to your account and to download or get by email the Auto Install Software.

Do you provide Wi-Fi and broadband connections ? - Back to top

Yes, we currently provide more than 14000 access points around the world. This coverage increases almost every day and the iberPass Global Roaming Mobile Assistant will be updated automatically. For more information, you can download our Software update the phone book and check out our most recent list of WiFi Hotspots. Do not hesitate to contact us for further assistance or more information.

Can I use my current E-Mail program anywhere, anytime ? - Back to top

Yes, and this may be a good reason why you should use our services. No need to use a web mail. Just check and send your emails as if you were at home or in your office.

What is Software for? - Back to top

This application will make your life simpler when it comes to establish an Internet connection. Just choose your location and connect.

Are Airports and Hotels mostly covered ? - Back to top

Wireless or wired broadband access points cover all major airports and hotels. Of course dial up connections will always allow you to connect from any hotel. The number of wireless access points tends to increase and is updated every week.

Why should a Corporate choose us ? - Back to top

What are your rates ? - Back to top

Rates are available per country. See our rates. It is important to keep in mind that we bill per second of use. The usage will be debited from your account balance. You can follow your detailed usage on-line thanks to the iberPass Global Roaming Mobile Assistant.

Is there any monthly fee ? - Back to top

There is no monthly or setup fees.

Do I have to pay for the phone calls ? - Back to top

Toll-Free numbers: Worldwide optional Tollfree access numbers are available for an additional cost of 20 cents per minute on our Internet rates. Save on your hotel phone bills when they charge you a fortune for your local calls.
Local numbers: Dialup connections, you will be charged for the local call by your local phone line provider.
For WIFI and broadband: no phone cost.

What is the Startup Balance ? - Back to top

It is the amount fixed by you at signup that will be deposited into your Global Roaming account and counted against the use of the services made by you.
When the account balance falls below 25.00 USD/EUR, it will be automatically topped up to the initial startup balance by debiting your credit card.

Will I receive an invoice for my monthly usage ? - Back to top

What operative systems are supported ? - Back to top

Our software supports Windows 95, 98, 2000, NT, ME, XP, AND Mac OS 8.x up to 9.1 and OS X platforms. For all PDA - Palm's platforms Windows CE, Palm 3.1, 3.5, 4.0, handheld PC, Pocket PC devices - more information is available in our Pda's support page. All other operative systems support manual dialup connections

What types of connection (access methods) do you provide ? - Back to top

Dial-up (modem, ISDN), broadband (cable) or Wi-Fi. Depending on your location and availability you can choose between one of those different options in your Software.

Where can I find local access points ? - Back to top

Local Access points are available and automatically updated in our software. You can also find them in our Members area

Can I send and receive emails using my current email accounts and program ? - Back to top

Yes, you can.

Do you provide Global SMTP server ? - Back to top

Yes, we provide a global SMTP that will allow you to send email from all over the world.

How do I find the Access numbers or Wi-FI hotspots when I'm traveling ? - Back to top

You will find all the access points in our software. You can get this program from the download section. This connection tool provides a simple point-and-click interface that allows you to select the country and city where you are. You will then see a list of the available local access points. Just click on the location of your choice and connect.

Can I use my mobile phone to connect ? - Back to top

Yes, you can easily use your mobile phone to connect. The provided software will allow you to use your mobile phone as a modem (if your mobile phone supports internet connection, please refer to your phoneís documentation). You can also connect with your mobile phone without using your computer if needed (again see your phoneís documentation).

Can I use the iberPass Global Roaming service for secure access (VPN) to my corporate network ? - Back to top

Yes, our software is prepared to accept the VPN client and all access points are VPN ready. When used in conjunction with a virtual private network (VPN) solution, authorized Cisco services, etc, you can gain secure access to your corporate network. The service is interoperable with all industry leading VPN, firewall and token card solutions.

Do I need special power plugs or phone jacks when I travel ? - Back to top

In some countries you will require different power cords, plugs and phone jacks. All information is provided in the Member area and our support team will always be ready to help you.

What shall I do before a business trip ? - Back to top